Last Updated: June 3, 2026
Welcome to MaidCo Cleaning Services. These Terms and Conditions explain the rules and guidelines for using our website and booking or receiving our cleaning services. By visiting our website, requesting a quote, scheduling a service, or using our services, you agree to these Terms and Conditions.
Services
MaidCo Cleaning Services provides residential and commercial cleaning services, which may include house cleaning, deep cleaning, Airbnb cleaning, move-in/move-out cleaning, commercial cleaning, and post-construction cleaning.
Service availability, pricing, and scheduling may vary based on location, property size, condition, service type, and customer needs.
Quotes and Pricing
Any quote provided by MaidCo Cleaning Services is based on the information available at the time of the request. Final pricing may change if the property condition, size, service scope, or requested work differs from the original information provided.
Additional fees may apply for:
- Heavy buildup, excessive dirt, or unusual cleaning conditions
- Additional rooms or areas not included in the original quote
- Specialty cleaning requests
- Last-minute schedule changes
- Lockouts or inability to access the property
- Cancellations made without proper notice
Scheduling and Access
Customers are responsible for providing accurate appointment details and ensuring our team has safe and timely access to the property. If we cannot access the property at the scheduled time, a cancellation, lockout, or rescheduling fee may apply.
Please secure pets, valuables, fragile items, personal documents, and any sensitive materials before our team arrives.
Cancellations and Rescheduling
We understand that plans can change. Customers should contact MaidCo Cleaning Services as soon as possible to cancel or reschedule an appointment.
Cancellations or rescheduling requests made with short notice may be subject to a fee. MaidCo Cleaning Services reserves the right to cancel or reschedule a service due to weather, unsafe conditions, staffing issues, emergencies, or other circumstances beyond our control.
Payments
Payment is due according to the terms provided at booking or upon completion of service, unless otherwise agreed in writing.
Accepted payment methods may vary. Late, failed, or unpaid balances may result in additional fees, paused services, or collection activity where permitted by law.
Satisfaction Policy
MaidCo Cleaning Services aims to provide high-quality cleaning services. If you are not satisfied with any part of your service, please contact us promptly so we can review your concern.
Any satisfaction concerns should be reported within a reasonable time after the service is completed. We may offer a re-clean, correction, credit, or other resolution at our discretion.
Customer Responsibilities
Customers agree to:
- Provide accurate service and contact information
- Give safe and clear access to the property
- Identify fragile, damaged, or high-value items before service begins
- Secure pets and personal belongings
- Notify us of any special instructions, hazards, or restricted areas
Pay for services as agreed
MaidCo Cleaning Services is not responsible for damage caused by pre-existing conditions, improper installation, fragile items, unstable fixtures, excessive wear, or items that were not properly secured.
Safety and Service Limitations
For the safety of our team, we may refuse or stop service if we encounter unsafe, unsanitary, hazardous, or inappropriate conditions. This may include, but is not limited to:
- Biohazards or bodily fluids
- Pest infestations
- Mold or hazardous materials
- Hoarding conditions
- Aggressive pets
- Unsafe structures or utilities
Harassment or threatening behavior
We may also decline tasks outside the normal scope of cleaning services, including heavy lifting, exterior window cleaning at unsafe heights, hazardous waste removal, or work requiring licensed specialists.
Damage or Loss Claims
Any claim for damage, breakage, or missing items must be reported as soon as possible after the service. MaidCo Cleaning Services may investigate the claim and may request photos, documentation, or access to inspect the property.
We are not liable for normal wear and tear, pre-existing damage, unsecured items, improperly mounted fixtures, or items that are fragile, irreplaceable, or of unusually high value unless disclosed before service and accepted by us in writing.
Website Use
You agree to use our website only for lawful purposes. You may not attempt to interfere with the website, misuse forms, submit false information, or use the website in a way that could harm MaidCo Cleaning Services or other users.
Website content, including text, images, branding, graphics, and service descriptions, is owned by or licensed to MaidCo Cleaning Services and may not be copied, reused, or distributed without permission.
Third-Party Links
Our website may include links to third-party websites or tools. MaidCo Cleaning Services is not responsible for the content, policies, security, or practices of third-party websites.
No Guarantee of Results
While we work hard to deliver excellent cleaning results, MaidCo Cleaning Services cannot guarantee the removal of all stains, odors, buildup, mold, discoloration, or damage, especially when surfaces are worn, damaged, porous, or previously treated improperly.
Limitation of Liability
To the fullest extent permitted by law, MaidCo Cleaning Services is not liable for indirect, incidental, special, consequential, or punitive damages related to website use, service delays, scheduling issues, property conditions, or use of our services.
Our total liability for any claim related to a cleaning service will not exceed the amount paid for the specific service giving rise to the claim.
Indemnification
You agree to hold harmless MaidCo Cleaning Services, its owners, employees, contractors, and representatives from claims, damages, costs, or expenses arising from your misuse of the website, inaccurate information, unsafe property conditions, violation of these Terms, or failure to follow service guidelines.
Changes to These Terms
MaidCo Cleaning Services may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services means you accept the updated Terms.
Governing Law
These Terms and Conditions are governed by the laws of the State of Oklahoma, without regard to conflict of law rules.
Contact Us
For questions about these Terms and Conditions, please contact:
MaidCo Cleaning Services
Phone: (918) 992-7702
Website: maidcocleaningservices.com